Fri, 18 Apr, 2014 12:58:44 AM FTimes Report, April 18  Picture taken on October 22, 2013 shows Nokia CEO, Canadian Stephen Elop, presnting the Nokia Lumia 2520 during a event to unveil nokia's latest products in Abu Dhabi. Finnish telecom company Nokia on April 17, 2014 recalled 30,000 chargers for its Lumia 2520 tablet due to risk it could give customers an electric shock. Photo AFP-Lehtikuva. Mobile Phone giant Nokia on Thursday warned the customers not to use a certain charger of Lumia 2520 tablet to avoid possible electric shock.
During an internal quality control process, the Nokia authority identified a product quality issue that may potentially lead to a safety concern with certain AC-300 chargers, manufactured by a third-party supplier, said a Nokia press release issued on Thursday.
Under certain conditions, the plastic cover of the charger's exchangeable plug could come loose and separate. If loose and separated, certain internal components pose an electrical shock hazard if touched while the plug remains in a live socket.
"While there have been no confirmed consumer incidents related to this potential quality issue, product quality and safety is top priorities at Nokia," said Jo Harlow, EVP Smart Devices, adding, "We apologize to the owners of the Lumia 2520, and we are working with urgency to minimise the inconvenience."
The company announced a product advisory for the European and UK variant of the AC-300 charger, which is used exclusively with the Lumia 2520 tablet.
Consumers in Austria, Denmark, Finland, Germany, Russia, Switzerland and UK are strongly advised to suspend the use of the charger until further notice.
Also, consumers who purchased the Lumia 2520 travel charger accessory in Austria, Denmark, Finland, Germany, Russia, Switzerland, UK and the US are strongly advised to suspend use of the travel charger accessory.
In total, approximately 30,000 chargers are impacted by this advisory. This includes approximately 600 travel charger accessories sold in the US.
Sales of the Lumia 2520 tablet and the travel charger accessories, including the AC-300 chargers in Austria, Denmark, Finland, Germany, Russia, Switzerland and UK, have therefore been temporarily delayed.
In the US, the authority suspended sales of the travel charger accessory.
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