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Mon, 29 Feb, 2016 12:06:06 AM FTimes – STT Report, Feb 29  File Photo – Lehtikuva. The Competition and Consumer Authority (KKV) wants to tighten telemarketing regulations, reported the Sunnuntaisuomalainen, a Finnish language Sunday publication.
Other Nordic countries have either already made the regulation more stringent or are in the process of making that.
The authority has pointed out that the practice poses a lot of problems to consumers.
A lack of clarity related to telemarketing issues has also been reported frequently to KKV, said the report.
In Sweden, for instance, a draft law has proposed that a written contract has to be agreed together with a client.
The Finnish consumer ombudsman also presented a similar proposal a couple of years ago; however, the politicians decided to rely on the sector’s own regulation.
This policy on relying on the regulation in place, according to KKV lawyer Katri Väänänen, is not working.
KKV was contacted about 2,000 times in matters related to telemarketing. The lack of clarity relates to, for example, contractual terms.
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