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Sat, 14 Jun, 2014 12:00:50 AM
Ficora seeks clarification for breaching service law
FTimes-STT Report, June 14
 
File Photo – Lehtikuva.
The Finnish Communications Regulatory Authority (Ficora) has called on Itella, the national postal and logistics service provider to improve its mail delivery services.
 
According to Ficora, Itella has breached the law by not making deliveries during the weekdays.
 
The capital city regions have been affected most by the delays as well as the coastal city of Turku.
 
Ficora has asked for clarification from Itella by the end of August on the matter.
 
Up to two per cent of households have been left without basic postal services.
 
Normally, deliveries have to be made by the next day after the sending date.
 
Itella is in the process of implementing new distribution routes after going through a huge employee layoff in April.
 
File Photo – Lehtikuva.
According to Itella, the delays are because of the transition during the learning phase of the new distribution routes.
 
The corporation has promised to sort out the problem soon.
 
Minister of Education and Science Krista Kiuru meanwhile has asked Itella to adhere to mail deliveries throughout the weekdays.
 
The minister said it was unacceptable that a large number of households have been left without regular mail deliveries.
 
 
 
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